MateSlots Support and Contacts
Players at MateSlots AU have access to various support channels to address their questions and concerns. Our support team is available to provide assistance through multiple contact methods, including phone, email, feedback forms, and live chat. Below, you will find all the necessary contact details and instructions on how to reach us.
Contact Methods
1. Phone Support
Players can reach the support team directly by calling the customer service hotline. This option is suitable for urgent matters requiring immediate assistance. Standard call charges may apply based on your provider’s rates.
- Phone Number: +61289120476
2. Email Support
For less urgent inquiries or detailed questions, you can email our support team. Emails are answered within 24 hours. Be sure to include your account details and a clear description of your issue to ensure a faster resolution.
- Email: [email protected]
3. Feedback Form
The feedback form is available on the Mate Slots website for players who prefer submitting their inquiries through a structured form. Simply fill in your details and describe your concern in the provided fields. This option is suitable for both general inquiries and account-specific issues.
4. Live Chat
Live chat is the fastest way to get help. It is available 24/7 through the website. Click on the live chat icon, and a support representative will assist you in real time. This method is recommended for immediate help with issues such as account access, payment concerns, or game-related queries.
Contact Details
Office Address:
4 Inverness Cl, Green Point NSW 2251, Australia
Phone Number:
+61289120476
Email:
[email protected]