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MateSlots Support and Contacts

Players at MateSlots AU have access to various support channels to address their questions and concerns. Our support team is available to provide assistance through multiple contact methods, including phone, email, feedback forms, and live chat. Below, you will find all the necessary contact details and instructions on how to reach us.

Contact Methods

1. Phone Support

Players can reach the support team directly by calling the customer service hotline. This option is suitable for urgent matters requiring immediate assistance. Standard call charges may apply based on your provider’s rates.

2. Email Support

For less urgent inquiries or detailed questions, you can email our support team. Emails are answered within 24 hours. Be sure to include your account details and a clear description of your issue to ensure a faster resolution.

3. Feedback Form

The feedback form is available on the Mate Slots website for players who prefer submitting their inquiries through a structured form. Simply fill in your details and describe your concern in the provided fields. This option is suitable for both general inquiries and account-specific issues.

Submit

4. Live Chat

Live chat is the fastest way to get help. It is available 24/7 through the website. Click on the live chat icon, and a support representative will assist you in real time. This method is recommended for immediate help with issues such as account access, payment concerns, or game-related queries.

Contact Details

Office Address:
4 Inverness Cl, Green Point NSW 2251, Australia

Phone Number:
+61289120476

Email:
[email protected]